OccupediA - Women Contributing to Wikipedia (the first of many such events)

Last Thursday night about 8 women arrived at Noisebridge to learn how to contribute to Wikipedia.  Several things led to this gathering:

• An article in the New York Times back in October drew attention to the lack of women contributors to the Wikipedia knowledge base and that got me thinking.  
• Having organized other spontaneous "women get together and learn stuff" events I figured I could take the same approach to Wikipedia contributing, get some women together to create accounts, generate content, learn how to stop vandalism and see what would stick.  
• Recent participation in activism around the Occupy Wall Street movement also inspired me to try and reach out to communities I am in who are not as technical, to encourage people to come first with knowledge and interest in topics Wikipedia could benefit from and let the tech come second. 
• A month ago Elsa and I were talking casually about all the the above mentioned things and we decided to just go for it and pick a date, throw it up on the Noisebridge (local SF hackerspace) calendar, and see what we could make happen.

We took over a small makeshift classroom space at the back of Noisebridge. It had one lamp as the primary source of light because the fluorescent holders above were missing their tubes.  A man was near the back working on a dress for fashion school, several other hackers were up front working on their various projects.  Noisebridge was a wonderful place to have this event. It feels like anything is possible in a space like that.

I was happy with the turn out - we had a mix of artists, educators, and tech workers. Also as a bonus one of the attendees, my coworker Boriss, was a seasoned Wikipedia contributor who was able to really detail the ins and outs of the different levels of participation.  I can't stress enough how amazing it was to have her and her knowledge there because there are lots of misconceptions about Wikipedia (I definitely had some) and her first-hand knowledge was inspiring to me.

So the beginning of the meetup went well enough, and as you might expect.  We introduced ourselves, talked about why we had come to the event and what we were hoping to get out of it. We started in on learning how to set up an account if one didn't already exist and we looked at discussion/history/edit and other basic navigations of Wikipedia space.  There were a lot of questions about what belongs in Wikipedia, neutral tone, citations.  The conversations were lively and I found them quite enjoyable.

Here's what I didn't expect: Getting folks interested and excited about Wikipedia becomes REALLY HARD in practice.  Unlike learning Python where the participants can hammer out some code on their own computers in minutes and feel accomplished, there is a lot more complexity to Wikipedia.  There is a lot of confusion about their UI, their purpose, who can do what and when. Very quickly it seemed that the women who had come to the event feared adding anything new to the knowledge base and they were also incredibly intimidated by the UI of the site. It wasn't even clear enough how one would create a new article when none existed.

From this event I learned a lot about organizing and about the intentions of future events like this and I did a little braindumping while we were meeting so I could remember to list them later in this very post.

Things that would help newcomers:

• Having a "new to wikipedia" moniker next to their nickname for the first N activities on the site (we have this on our Mozilla bugzilla) so that hopefully older and wiser participants would be extra nice to them
• Find a way to make some of the simpler tasks that help Wikipedia (typos, reverting vandalism, categorizing articles) into a game that a new arrival could play that would start easy and then move more toward the real-life workflow of working on Wikipedia - as a way to warm them to the UI
• Encourage newcomer to write a straight-up article and have a place for these things to be dumped for inpection/linkage/categorization and otherwise Wikipedia-fying the knowledge dump.  My partner is an English professor and can certainly write good content for Wikipedia but everything about the site is intimidating. There should be a page where she could copy/paste or upload a document of her article and then let people who know wiki syntax and the other requirements an article needs come along and finish it up
• Make it way easier to find the "adopt a user" program that I hear exists but no one would know to find that from the Wikipedia home page

I will continue to organize these events, perhaps once a month. More reports as they happen.

Want to help? Encouraging community contributions to Release Engineering

In a timely confluence with Mozilla's new Steward initiative, I'm preparing to get some community contributors engaged with some of the projects we work on in Release Engineering.  A fair amount of our production infrastructure has to be locked behind VPN and sekrit passwords (we have 400+ million users to protect) but there are more and more RelEng side projects. We provide tools to the larger developer community and solve interesting scalability challenges with our unique (and massive) automation systems that can be worked on by any interested person in their own local test environment and then integrated into our /build repos. My personal goal is to try and get 2 or 3 regular community contributors to come work with us on tackling these.

In order to solicit contributions I have been working with David Boswell. We added Release Engineering to the mozilla.org/contribute 'areas of interest' page and I have created the beginnings of a RelEng-specific contribution page. The first two areas that I think would be a great introduction to working with RelEng code & tools are the TryChooser and our upcoming Autoland system.  For the latter, our intern Marc Jessome is sticking around this fall as a contributor to carry on the amazing work he put into this system over the summer.  He'll be continuing to debug the code and improve the portability of it so that we can get it into a beta testing stage by the end of October.  As that work is being done we also need someone to help us write the API functionality that will allow sheriffs and developers to write tools that utilize this new hands-off landing queue.  We'd also be happy to have people work on the issues that come up when we take Autoland to the next level - auto-landing on a production branch.  To do this we'll want some automated backing out, bisection, and the ability to wait on getting patches reviewed before continuing.

Another great area for someone interested in helping out Firefox developers is working on the TryChooser syntax and features.  There is a whole tracking bug dedicated to try_enhancements and most of those bugs are ones that can be worked on in a local staging environment.  It's a chance to get your feet wet with buildbot and our custom scheduling setup. Some of these smaller bugs would be short on time commitment and high on developer appreciation if you fix them. That can be a winning combination for a new contributor, I speak from experience on that :)

So, if you're reading this post and you or someone you know is interested in dipping their toes into becoming a Mozilla contributor and these projects make you curious then come find me and we'll get you set up with a staging environment so that you can start fixing real world tools and automation bugs in no time.

Mozilla Service Week - Toronto Event

Yesterday I dropped off posters at the Parkdale Library for our Mozilla Service Week event which will take place on Monday September 14th from 2 - 6pm. The Parkdale Library is a really lively branch, with about 10 computer stations that the neighbourhood folks use constantly. Parkdale is the oldest Toronto neighbourhood and though it has a reputation for being a "bad" neighbourhood, it's been heavily gentrified in the past 6 years or so. There's still a lot of people here who live below the poverty line though, and for whom the digital gap is a very real thing. It's also a neighbourhood full of recent immigrants who depend on the library for connections to learning english, finding work, accessing resources for new Canadians, and keeping in touch with family and friends in their home countries.

When I first moved to Parkdale in early 2001, I relied heavily on access to their computers for my internet needs since I didn't have a computer. It was always a stampede to get in the door and sign up for a time slot when the library opened its doors in the morning. They've recently undergone some renovations and now have added wireless as well as a few more stations. The Parkdale librarians are super friendly and encouraging of community (and noise, in a library!) and the building itself is used often for local activities and grassroots festivals. I'm excited that 8 years since arriving here, I'm in a position to give something back to this vibrant place.

Our event involves a table set up near the computers - "Ask a Geek" - where we can field questions about anything that will help improve their interactions with the web. I believe there will be lots of people interested in picking our brains. Of course, I'm also bringing lots of Mozilla swag to draw people over to the table and to use as ice-breakers :)

Anyone in Toronto who wants to participate - please come on by.

Details about this and other Toronto events HERE

Mozilla Service Week - making a difference in your community

Mozilla just announced Mozilla Service Week which will be held September 14 - 21, 2009. This week is a push to connect people who can help make the web work better for someone in the community with people and organization who need that help.

Coming from the non-profit arts sector prior to my job at Mozilla, I will be spreading the word with many arts organizations in Toronto who would be wise to sign up for help from such a talented pool of volunteers. Of course I will also donate my time that week even though it's the kind of work I do all the time already. I can't even count the amount of time I've spent setting up routers and networks for less technical folks in my life, or helping them set up their new computers and teaching them basic skills (all teaching sessions include installing and setting up the latest Firefox of course).

The best part of this week, in my opinion, is that it's an opportunity to get hands-on with local users in the community. The library is a great place to start. It wasn't that long ago (around 2003) when I was using the library computers as my primary access to the internet. I'd love to go in now and make sure that their computers are up to date, and write up how-to manuals and helpful hints for beginners. Even better, get some folks to translate those manuals or tip sheets. At my local library I'm certain that there are many folks who would appreciate localized information sheets.

Two areas that are of particular interest to me with regards to the organizations I know in Toronto:

1. Bring their websites over to an open-source CMS like Drupal. Many of the sites are hand-coded php (or god forbid Dreamweaver-created sites) with no administrative back-end and keeping the site's information up to date is a difficult/dangerous task for non-technical staff.


2. Take their FileMaker Pro databases over to MySQL or PostgreSQL so that they are no longer locked in to expensive, proprietary database software that requires additional hosting costs. Three organizations I have worked with are on three different versions of FMP and none of them the latest. Upgrading is painful for them and their hosting costs are ridiculous (especially the ones who are on older versions).

If you're technically inclined, go to the site and sign up. If you've got an organization in mind, tell them to sign up. Let's make this event a success so it will inspire more weeks like this in the future.